CompleatWalks is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://compleatwalks.com/ and use our tour booking services. By using our website, you consent to the data practices described in this policy.
1. Information We Collect
We may collect the following types of information when you interact with our website:
- Personal Information: Name, email address, phone number, billing details, and payment information when you book a tour.
- Booking Details: Travel preferences, tour selections, and special requests.
- Technical Data: IP address, browser type, operating system, and website usage data collected through cookies and analytics tools.
- Communications: Customer support interactions, feedback, and reviews.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and confirm your tour bookings.
- To communicate with you regarding your bookings, inquiries, or promotional offers.
- To improve our website, services, and customer experience.
- To detect and prevent fraudulent transactions.
- To comply with legal obligations.
3. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Payment processors, tour operators, and third-party service providers who help fulfill your bookings.
- Legal Authorities: When required by law or to protect our legal rights.
- Marketing Partners: With your consent, for promotional communications.
4. Data Security
We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Cookies and Tracking Technologies
We use cookies to enhance your browsing experience, analyze site traffic, and provide personalized content. You can manage cookie preferences through your browser settings.
6. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal data.
- Opt-out of marketing communications.
- Restrict certain data processing activities.
To exercise your rights, contact us at [Your Contact Email].
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for their privacy practices, and we encourage you to review their privacy policies.